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Changes in USCIS Applican…

Changes in USCIS Applicant Support Services

On February 14, 2019, the CIS Ombudsman Office held a teleconference pertaining to changes in the USCIS applicant support services. The initiative to change the way USCIS provides support services to applicants is called the Information Services Mode… Read More
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USCIS Contact Centers, In…

USCIS Contact Centers, Infopass, and myUSCIS Updates

On February 14, 2019, the CIS Ombudsman Staff, Carrie Anderson and Allison Posner, held a teleconference regarding changes in the USCIS applicant support services. There have been updates to the USCIS Contact Centers, the InfoPass system, and the myU… Read More
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USCIS InfoPass Scheduling…

USCIS InfoPass Scheduling Process Changes

Last year, USCIS implemented a new pilot program in Hartford CT, El Paso TX, Jacksonville FL, Sacramento CA, and San Francisco CA field offices that eliminated self-scheduling of InfoPass appointments online. This program is called the Information Se… Read More
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Categories: Immigration News