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Changes in USCIS Applicant Support Services
April 9th, 2019
On February 14, 2019, the CIS Ombudsman Office held a teleconference pertaining to changes in the USCIS applicant support services. The initiative to change the way USCIS provides support services to applicants is called the Information Services Mode…
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Categories: Immigration News
USCIS Contact Centers, Infopass, and myUSCIS Updates
March 6th, 2019
On February 14, 2019, the CIS Ombudsman Staff, Carrie Anderson and Allison Posner, held a teleconference regarding changes in the USCIS applicant support services. There have been updates to the USCIS Contact Centers, the InfoPass system, and the myU…
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Categories: Immigration News
USCIS InfoPass Scheduling Process Changes
February 11th, 2019
Last year, USCIS implemented a new pilot program in Hartford CT, El Paso TX, Jacksonville FL, Sacramento CA, and San Francisco CA field offices that eliminated self-scheduling of InfoPass appointments online. This program is called the Information Se…
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Categories: Immigration News