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DHS Form 7001, Request for Case Assistance: Revised
November 8th, 2022
The Office of the Citizenship and Immigration Services Ombudsman (CIS Ombudsman) recently updated the DHS Form 7001, Request for Case Assistance in an effort to simplify the case assistance process. The revised form provides the ability to submit one…
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Changes in USCIS Applicant Support Services
April 9th, 2019
On February 14, 2019, the CIS Ombudsman Office held a teleconference pertaining to changes in the USCIS applicant support services. The initiative to change the way USCIS provides support services to applicants is called the Information Services Mode…
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Categories: Immigration News
USCIS Contact Centers, Infopass, and myUSCIS Updates
March 6th, 2019
On February 14, 2019, the CIS Ombudsman Staff, Carrie Anderson and Allison Posner, held a teleconference regarding changes in the USCIS applicant support services. There have been updates to the USCIS Contact Centers, the InfoPass system, and the myU…
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Categories: Immigration News